HELPFUL INFORMATION

Clear expectations.
Thoughtful service.

Helpful information for planning your cleaning, preparing your home and communicating with our team.

SERVICE POLICIES

Before your cleaning visit.

Please review these details and discuss any questions with us before confirming your appointment.

Quotes and booking

Submitting a quote request does not book a cleaning. We’ll review your home’s details, discuss your priorities and confirm the service scope, pricing and availability before scheduling.

Service area

We only serve the Georgia cities listed in our quote form. We do not currently provide services outside these cities. Please select your service city and include your ZIP code when requesting a quote.

Pricing and additional requests

Published price ranges and starting prices are general references, not a personalized quote. Your final price will be confirmed after reviewing your home’s size, condition, service frequency and additional requests. Please discuss any changes to the agreed service before your visit.

Rescheduling and cancellations

If your plans change, please contact us as soon as possible. Rescheduled appointments are subject to availability. Ask about the notice requirements and any applicable cancellation or rescheduling charges before confirming your appointment.

Access to your home

Please arrange access with us before your appointment and let us know whether you plan to be home during the cleaning. Contact us directly to discuss entry arrangements. Do not include door codes, alarm codes or other sensitive access details in the public quote form.

Products and equipment

Before your appointment, please confirm with us which cleaning products and equipment will be provided and whether you need to supply anything. Let us know about product preferences, allergies, delicate surfaces or manufacturer care instructions so we can discuss your requirements.

Pets and household arrangements

Please let us know if there are pets in your home and discuss any arrangements needed for the visit. Keep cleaning areas accessible and arrange a safe space for pets and children away from cleaning equipment and products while work is taking place.

Move-in and move-out cleaning

These services are intended for vacant homes before moving in or after moving out. Tell us about the property’s condition, any remaining belongings and any handover requirements when requesting your quote. The cleaning scope will be agreed before scheduling.

Payment arrangements

Please confirm accepted payment methods, payment timing and any deposit requirements with us before booking. If you need payment documentation or have a billing question, let us know when arranging your service.

Questions about your cleaning

If you have a concern about your completed cleaning, please contact us promptly and describe the area or task that needs attention. We’ll review your concern with you against the agreed service scope and discuss the appropriate next steps.

Insurance and team information

If insurance coverage or information about professional screening is important to your booking decision, please ask us directly before scheduling so you can review the relevant details.

Let’s talk about your cleaning.

Have a question before booking? Contact us to discuss your home, service preferences and appointment arrangements.