HERE TO HELP
Your questions.
Thoughtful answers.
Helpful information about our cleaning services, quote requests and preparing for your appointment.
FREQUENTLY ASKED QUESTIONS
Plan your cleaning with confidence.
Select a question below to read the answer.
What cleaning services do you offer?
We offer Regular House Cleaning, Deep Cleaning, Move-In Cleaning and Move-Out Cleaning. We’ll discuss your home’s condition, priorities and additional requests to confirm the scope before scheduling.
Do you serve my city?
We only serve these Georgia cities: Atlanta, Marietta, Alpharetta, Smyrna, Gainesville, Dawsonville, Dahlonega, Cumming, Roswell, Johns Creek, Helen, Milton, Suwanee, Peachtree Corners, Lawrenceville, Buford, Kennesaw, Acworth, Sandy Springs, Duluth, Canton, Sugar Hill, Woodstock, Ball Ground, Jasper, Lithonia and Jefferson. We do not currently provide services outside these cities.
How much does a cleaning cost?
Regular House Cleaning has a general price range of $150–$400. Deep Cleaning has a general price range of $350–$600, and Move-In and Move-Out Cleaning each start at $350. These are pricing references, not a personalized quote. Your final price will be confirmed after reviewing your home’s size, condition, cleaning frequency and additional requests.
How do I request a quote?
Complete our quote form with your service city, home size, number of bedrooms and bathrooms, preferred service and cleaning frequency. You can also include additional requests. We’ll follow up to discuss pricing and availability.
Does submitting the form book my cleaning?
No. Submitting the form sends a quote request. Your cleaning is scheduled only after the service details, pricing and appointment availability have been confirmed with you.
Do I need to be home during the cleaning?
Please discuss this with us before your appointment so we can agree on access arrangements and whether you need to be present. Contact us directly about entry instructions; do not include door codes or alarm codes in the public quote form.
Do you bring cleaning products and equipment?
Please confirm product and equipment arrangements with us before booking, including whether you need to supply anything. Tell us about product preferences, allergies, delicate surfaces or manufacturer care instructions so we can discuss your requirements.
How do I pay?
We’ll discuss payment arrangements with you before booking. Please confirm the accepted payment methods, when payment is due and whether a deposit applies before finalizing your appointment.
Can I request recurring cleaning?
Yes. You can request weekly, every-two-weeks or monthly cleaning through our quote form. Scheduling and pricing will be confirmed individually. Selecting a frequency does not automatically reserve recurring appointments.
Can I request additional cleaning tasks?
You can request inside-oven, inside-refrigerator and inside-cabinet cleaning through the quote form. Use the notes field for other requests. Additional tasks are subject to confirmation and may affect your final quote.
What if I have pets or children at home?
You can share this information through the optional questions in our quote form. Please discuss any arrangements needed for the visit and provide a safe space for pets and children away from cleaning products and equipment while work is taking place.
How should I prepare for move-in or move-out cleaning?
These services are intended for vacant homes before moving in or after moving out. Tell us about any remaining belongings, the property’s condition and any handover requirements so we can agree on the cleaning scope before scheduling.
What if I need to reschedule or cancel?
Contact us as soon as possible if your plans change. A new appointment is subject to availability. Please confirm notice requirements and any applicable cancellation or rescheduling charges before booking.
What if I have a concern after my cleaning?
Contact us promptly and explain which area or agreed task needs attention. We’ll review your concern with you and discuss the appropriate next steps. Please review our service policies or contact us before booking if you have questions about follow-up arrangements.
How can I ask about insurance or professional screening?
Contact us directly before booking to discuss insurance coverage and any professional-screening procedures relevant to your service.
Still have a question?
Let’s discuss your home and the cleaning service you need.